Select how often (in days) to receive an alert: Create AlertAt Wesfarmers Health we strive to make health, beauty and wellness experiences simpler, more affordable and easier to access for all Australians.Our portfolio includes well-known names like Priceline, Australian Pharmaceutical Industries, as well as our MediAesthetics brands - Clear Skincare Clinics and SILK Laser Clinics.
In the digital space, we're proud to have SISU Health and InstantScripts—and most recently, we've launched our newest retail beauty stores, atomica.About us:What began in **** as a small co-operative of just three pharmacies has grown into Wesfarmers Health—a leading Australian organisation in health, beauty, and wellness.Today, Wesfarmers Health proudly employs over 3,600 team members, all committed to delivering accessible, innovative, and trusted health and beauty services to Australians nationwide, across retail, medi-aesthetics, digital health, and wholesale and supply chain operations.What you'll do:We're looking for a curious, collaborative and technically minded Technical Business Analyst – eCommerce to help shape the future of atomica's digital customer experience.
In this role, you'll work on customer-focused initiatives that support the growth of our innovative beauty retail brand, ensuring our online experiences are as engaging and inspiring as our stores.This role suits someone who enjoys translating business needs into technical solutions, collaborating with diverse stakeholders, and delivering digital experiences that delight customers while supporting atomica's growth ambitions.Key responsibilities include:Partner with Product Owners and stakeholders to translate business objectives into explicit, actionable and technically validated delivery requirementsElicit, analyse and document business, customer, operational, data,



integration and non-functional requirements for eCommerce initiativesBreak down epics and features into user stories, acceptance criteria, process flows and supporting delivery artefactsFacilitate discovery workshops, backlog refinement sessions and stakeholder discussions to drive alignment and informed decision-makingAnalyse integrations, APIs, data models and system dependencies to assess solution options and delivery impactsWork closely with Engineers, QA, UX/UI, Architects and external vendors to validate solutions and support successful delivery outcomesSupport sprint planning, release readiness, issue resolution, and continuous improvement activities within the squadWhat you'll bring:5+ years' experience in technical business analysis, technology delivery or product delivery roles, including hands-on analysis of systems, integrations and data2+ years' experience in business analysis, iteration management, delivery lead or agile facilitation responsibilitiesExperience working in eCommerce, digital, web, mobile app, loyalty, retail or customer-facing technology environments is highly desirableDemonstrated ability to elicit requirements, create user stories, define acceptance criteria, and prepare fit-for-purpose delivery artefactsStrong facilitation skills, including discovery workshops, backlog refinement, sprint ceremonies, retrospectives, and stakeholder alignment sessionsStrong technical analysis capability, able to interrogate system integrations, APIs, data flows and data models, query and interpret data to test assumptions,



and assess dependencies and operational impactsExperience working with engineers, QA, UX/UI, architects, cyber, data teams, vendors, and support teamsExperience supporting software delivery from concept through release, transition to support and continuous improvementFamiliarity with collaboration and delivery tools including JIRA and Confluence, plus working knowledge of analytics, API testing and data query tools (e.g. GA4, Postman, SQL)Bachelor's degree in Technology, Business, Commerce or a related discipline preferred but not essentialAgile delivery training is highly desirableWhy us?
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline, atomica, Instant scripts and Clear Skincare ClinicsOngoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers GroupNovated leasing optionsAccess to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a yearBeautiful outdoor terrace for work and recreationFood, coffee and health & wellbeing facilities onsite including a landlord operated gymDedicated end of trip facilities (cycle racks, showers, lockers)Aboriginal and Torres Strait Islander ApplicantsWesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices.As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.Copyright **** Australian Pharmaceutical Industries Pty.
Ltd.
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📌 Technical Business Analyst - Ecommerce (Melbourne)
🏢 Wesfarmers Health
📍 Melbourne