Responsibilities : Understand and execute on pre-determined individual Annual Net Sales plan by cultivating solid customer relationships in executing the Tiffany Touch and committing to the highest standards of customer service Assist customers with merchandise selections using strategic and consultative selling skills in accordance with TCO training modules and standards Cultivate customers with personalized interactions Learn and execute practices to achieve high client repeat rate Embody and inspire the highest luxury standards in presentation and behavior Manage customer issues/complaints Become an active member of store team to support the initiatives and efforts of the store and the company Ensuring the health safety and welfare of yourself and others at work and complying with system put in place to manage health and safety Support Client Advisors in achieving their sales plans through mentoring and coaching Experience: Minimum two years retail experience,



preferably within the jewelry industry Previous expert selling experience Demonstrable problem-solving ability Strong customer service ethics Excellent communications skills – verbal and written Strong computer skills – Word, Excel and CRM Flexible working availability, including evenings, weekends and public holidays Previous experience in a luxury retail environment Previous senior sales experience Gemology Certificate/Diploma preferred Benefits and perks Generous salary, employee merchandise benefits and milestone gifts.
High performing, caring, fun and dynamic team.
Culture focused on collaboration, innovation, wellbeing and growth.
Endless career opportunities with the world's largest luxury group - LVMH!
Never-ending training and individual up-skilling opportunities.
Great mentoring from highly experienced management team.
Global opportunities for networking and cross-collaboration.
Wellbeing and Charitable Giving/Volunteering Program.
A vibrant, positive and socially connected team environment.
About the business Tiffany

📌 Senior Client Advisor | Full Time | Bondi Junction (Sydney)
🏢 Tiffany
📍 Sydney