* Support continuous improvement of the Triple Zero service and ecosystem in Victoria.
* Help make Victoria's emergency services safer through clear, evidence-based reviews.
* Use your skills to find gaps and turn lessons into action.
* Join a small, supportive team that values your ideas and growth.
* Make a real difference to how emergency services learn and improve.
* Ongoing, full time role earning $116,413 - $140,849 per year, plus super.
About us
The Inspector-General for Emergency Management (IGEM) is an independent statutory role established under the Emergency Management Act ****.
IGEM provides assurance to government and the community in respect of emergency management arrangements in Victoria.
The Inspector-General is supported in the performance of their emergency management assurance functions by a dedicated team of people provided through the Department of Justice and Community Safety.
The IGEM office is made up of a small team of people making a big difference in the sector through their passion for building safer and more resilient communities.
This brings with it the advantages of being an agile, supportive and collaborative workplace.
What you will do
As a senior performance monitoring officer, you will review emergency management activities and track government commitments.
You will use evidence to find risks, assess progress and recommend ways to improve services across Victoria.
You will:
* lead activities including the monitoring and reporting on the performance of Triple Zero Victoria
* provide assurance of investigations into Triple Zero Victoria events of interest
* review complex data and information to find risks,



gaps and ways to improve emergency management
* gather and assess reliable evidence through reviews, analysis and investigations
* write clear reports, briefs and advice that help leaders make informed decisions
* track government commitments and assess progress against agreed methods and evidence
* maintain accurate records and help improve the systems and processes that support your work.
About you
A relevant tertiary qualification is desirable.
You do not need to hold one to apply.
You can assess complex information, apply risk principles and use evidence to solve problems.
You can also write clear reports, explain difficult issues and work with people across different organisations.
You should also have:
* strong analytical skills to assess complex data and information and identify trends and risks
* sound judgement to weigh evidence, investigate issues and find practical solutions
* clear communication skills to explain complex or sensitive matters in writing and in person
* a focus on improvement to spot gaps, learn from events and help build safer communities.
Knowledge of emergency management or emergency call-taking and dispatch is highly desirable.
A relevant tertiary qualification is desirable,



but your experience may also meet the needs of the role.
To learn even more about this role, please read the position description.
If you have any further questions, feel free to email Glenn Elliott at ******.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.
Learn more about our Aboriginal workforce strategy.
How to apply
Please click the Apply button on this advertisement.
Applications should include a resume and covering letter.
Attachments can be uploaded in .
doc, .
docx, .
pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
Child safe statement of commitment
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people.
We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.
We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

📌 Senior Performance Monitoring Officer (Melbourne)
🏢 Igem
📍 Melbourne