Be the welcoming face of a leading tertiary hospitalJoin a supportive, collaborative multidisciplinary teamMake a real impact on patient care and experienceManage patient journeys, coordinate admissions and bookings, and create positive experiences in a fast-paced hospital environment.Employment Type: Permanent Part TimePosition Classification: Administration Officer Level 2Remuneration: $***** - $***** per hourHours Per Week:16Location: Westmead HospitalWhere you'll be workingAt Westmead Hospital, you'll join a dynamic and patient-focused team dedicated to delivering exceptional healthcare services to one of Australia's most diverse communities.
Working alongside nurses, allied health professionals and medical teams, you will play a vital role in supporting patients and carers throughout their healthcare journey.
This is an exciting opportunity for an experienced administrator who thrives in a busy healthcare environment and enjoys making a difference every day.Work within a highly respected and innovative tertiary hospital.Join a collaborative and supportive multidisciplinary team.Be part of a culture that values respect, inclusion and continuous improvement.Enjoy a rewarding role where no two days are the same.What you'll be doingAs the Ward Administration Officer, you will provide professional administrative support that enables the smooth operation of ward and outpatient services while delivering outstanding customer service to patients, carers and visitors.
You will be the first point of contact for the ward, ensuring accurate information management,



effective coordination of patient movement and seamless support for clinical teams.Manage patient admissions, transfers and discharges, maintaining accurate records across iPM, Cerner PowerChart and electronic patient management systems.Coordinate referrals, bookings and appointments for the Day Medical Unit while liaising with patients, carers and clinical staff.Deliver exceptional frontline customer service, responding to enquiries and supporting patients and visitors in a busy healthcare environment.Maintain electronic health records, documentation and patient information in line with confidentiality and health record requirements.Support ward operations through stock ordering, resource coordination, equipment maintenance requests and workplace health and safety processes.At NSW Health, you're more than an employee - you're part of a team committed to delivering better health outcomes for our communities.
We offer meaningful work,



opportunities for growth opportunities and the chance to contribute to a healthier future for Western SydneyWilling to obtain a Certificate III in Health Administration or equivalent within an allocated timeframeHigh level customer service skillsEffective interpersonal skills with a demonstrated ability to develop and maintain relationships with clientsExcellent time management and organisation skills with attention to detailAbility to work with minimal supervision and use initiativeUnderstanding of the management of patient complaints and patient privacyHighly developed communication, coaching and facilitation skills.Demonstrated skill in the analysis of complex issues, problem solving, formulating new approaches and implementing comprehensive change programs and improvement strategies, including the ability to develop and monitor outcomesRequisition ID: REQ******Applications Close: 13th October ****People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.Aboriginal and/or Torres Strait Islander people are encouraged to apply.Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.
For more information, please visit .
Westmead hospital car parking allocation model is changing.
There is a waitlist for parking for recent staff commencing at Westmead Hospital.
This does not apply for staff with disability.Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales.
It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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📌 Administration Officer (Sydney)
🏢 NSW Health
📍 Sydney