Customer Experience & Resolution Lead (Flexible Work) (Sydney)

Customer Experience & Resolution Lead (Flexible Work) (Sydney)

12 Oct
|
HSBC Holdings
|
Sydney

12 Oct

HSBC Holdings

Sydney

HSBC Australia is seeking a Customer Relations professional to manage and resolve customer complaints across retail banking products with a focus on empathetic, timely outcomes.
You will investigate issues, coordinate with internal teams, and maintain product knowledge to ensure consistent service excellence.
The role emphasizes solid communication, stakeholder management, and adherence to regulatory requirements within a flexible, inclusive environment.
#J-*****-Ljbffr

📌 Customer Experience & Resolution Lead (Flexible Work) (Sydney)
🏢 HSBC Holdings
📍 Sydney

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