Iconic Australian owned and operated global retail brand Max Term Contract 12 months Hybrid role with Competitive Salary + Super + Profit Share + Team Discounts Spotlight Group Holdings is seeking a commercial, data-driven Customer Experience Manager to cover a 12-month parental leave contract.
Operating across iconic Australian retail brands—Spotlight, Anaconda, Mountain Designs, and Harris Scarfe—you will act as the key business owner driving end-to-end customer journey optimisations, conversion improvements, and digital product enhancements across our eCommerce platforms.
Why Join Us?
At Spotlight Group Holdings, we foster a vibrant, team-oriented culture that champions innovation and fresh ideas.




We don't just offer jobs; we offer significant career paths with outstanding benefits and a supportive environment where your leadership and contributions are truly valued.
Work-Life Balance: Embrace flexibility with our hybrid work options.
Rewarding Compensation: Enjoy a market-competitive salary + super + a fantastic profit-share scheme.
Accelerated Career Growth: Benefit from excellent opportunities for career progression and personal development within a market-leading retail group.
Exceptional Perks: Access generous team discounts across our iconic brands (Spotlight, Anaconda, Mountain Designs, Harris Scarfe), plus EAP and gym discounts.
Collaborative

📌 Customer Experience Manager (Melbourne)
🏢 Harris Scarfe
📍 Melbourne