Job Description
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Company Description/n
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At Truckline, we're passionate about keeping Australia's transport industry moving.
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As Australia's largest independent supplier of aftermarket and OE truck and trailer parts, Truckline supports all makes and models of North American, European and Japanese trucks through our national branch network.
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Part of the Bapcor Commercial Vehicle Group, we combine industry expertise, a market-leading product range and exceptional customer service to support transport operators, workshops and fleet customers across Australia.
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We're currently seeking an experienced Parts Interpreter to join our team in Mackay, QLD.
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If you enjoy helping customers, solving problems and working in a rapid-paced environment, we'd love to hear from you.
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Job Description/n
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As a Parts Interpreter, you'll be the first point of contact for customers, providing expert advice and identifying the right parts solutions to keep vehicles on the road.
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Key Responsibilities
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Interpret and identify customer parts requirements
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Provide outstanding service to trade, workshop and fleet customers
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Process customer orders accurately and efficiently
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Prepare quotations and follow up sales opportunities
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Build and maintain strong customer relationships
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Liaise with suppliers, warehouse and branch teams
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Assist with stock enquiries and inventory availability
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Contribute to branch sales and customer service targets
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Ensure a positive customer experience with every interaction
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Qualifications/n
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To be successful, you will have:
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Previous Parts Interpreting experience
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Automotive, truck, commercial vehicle or related industry knowledge
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Strong customer service and sales skills
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Excellent communication and relationship-building abilities
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Strong attention to detail
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Sound computer and administration skills
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Ability to multitask and prioritise effectively
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Current driver's licence
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Mechanical aptitude or passion for vehicles
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Additional Information/n
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Why Join Truckline?
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Permanent full-time opportunity
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Competitive salary package
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Branch incentive program
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Career progression opportunities
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Ongoing training and development
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Supportive team environment
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Staff discounts across the Bapcor Group
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Join an industry-leading organisation
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About Bapcor
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Bapcor is the Asia-Pacific region's leading provider of vehicle parts, accessories, equipment and services.
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Guided by our values:
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We Give a Damn
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We Are In It Together
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We Get It Done
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We Do The Right Thing
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Ready to join a team that keeps Australia moving?
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Apply now.
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📌 Parts Interpreter (Mackay)
🏢 Bapcor
📍 Mackay