Job Description

We are seeking an experienced and hands on Capability Specialist to join our Operations Training & Capability team on a fixed-term contract of up to two years. Reporting to the Operations Training & Design Lead, this role will play a critical part in uplifting store capability across South Australia by supporting the transition from a centrally delivered training model to a Store Manager-led capability model.

Working closely with Store Managers and field leaders across OTR and Reddy Express stores, you will coach, develop and embed sustainable training practices that build long-term capability and confidence across our network.

You Will Provide:

- Hands-on capability support to OTR and Reddy Express stores across South Australia.
- Coaching and development for Store Managers to confidently own and deliver training within their stores.
- Practical support to field leaders and store teams as they transition to a Store Manager-led training model.
- Guidance on embedding training tools, routines and operational standards that drive long-term capability ownership.




- Consistent delivery of training aligned to Viva Energy Retail's Operations Training framework and design standards.
- Identification and resolution of local capability gaps and training delivery risks through targeted field support.
- Valuable field insights and feedback to strengthen training design, capability initiatives and continuous improvement efforts.
- Support for the rollout of new training programs, operational initiatives and business change projects across South Australia.

What We Offer:

- Join a high-performing team within a leading Australian retail organisation recognised for innovation.
- Enjoy flexible working arrangements that support work-life balance.
- Access generous parental leave and additional leave perks, including birthday leave.
- Benefit from health, wellbeing and lifestyle discounts, including fuel savings.
- Access financial benefits including an employee share plan and novated leasing.
- Be recognised and rewarded through our service recognition program.

📌 SA Capability Specialist (Kensington)
🏢 Viva Energy Retail
📍 Kensington