Are you an experienced Medical Receptionist looking for a short-term opportunity within a supportive and professional psychology practice?

- Temp assignment – first two weeks of November
- Interviewing now. Apply ASAP
- Located in Upper Mount Gravatt

We are seeking a friendly, organised, and customer-focused receptionist to provide reception and administrative support for a busy allied health clinic. This role is ideal for someone with previous medical reception experience who enjoys working with people and thrives in a fast-paced environment.

As the first point of contact for clients, you will play a key role in delivering exceptional service while supporting clinicians and ensuring the smooth operation of the practice.

Key Responsibilities

- Welcoming clients and visitors to the practice
- Managing incoming calls and reception enquiries
- Scheduling and confirming appointments
- Processing client payments and Medicare claims
- Monitoring and responding to emails
- Sending appointment reminders and video consultation links
- Following up unconfirmed appointments
- Creating and maintaining client records
- Completing current client intake processes
- Following up outstanding referrals, consent forms, and documentation
- Updating appointment notes, referral statuses, and follow-up actions




- Scanning and uploading documentation to client files
- Preparing and sending correspondence to GPs and other healthcare providers as required

About You

- Previous experience in a medical reception or healthcare administration role
- Experience within psychology, allied health, or specialist medical practices highly regarded
- Strong customer service and communication skills
- Excellent organisational skills and attention to detail
- Ability to manage confidential information with professionalism
- Proficient with computer systems and administrative processes
- Reliable, adaptable, and able to work independently

You must hold a current Blue Card and will be required to undertake a police check.

To be considered for this role, please forward your cover letter and your resume in WORD format quoting reference number HJMLRP to [email protected] or contact Haylee Jack on 07 3211 0001.
Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group provides expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors.

📌 Temporary Medical Receptionist (Brisbane)
🏢 Windsor Group
📍 Brisbane