Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired.

We're a proud family owned, Australian business who have been growing year on year with even bigger goals ahead! With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

We're hiring a Full Time Assistant Venue Manager to be at the heart of the action leading the team. Located on The West Deck in Karrinyup Shopping
Centre, the vibes are always high with busy foot traffic and a buzzing atmosphere. This is an opportunity to lead a high volume venue with a strong community following. Impress with our renowned guest experience and share the CHI with heart in what we do.

What you'll be doing:

- Support the Venue General Manager in the day to day running of one of Yo-Chi’s venues.
- Help drive sales, labour and COGS performance through efficient venue operations.
- Lead every shift with energy, creating an exceptional experience for both guests and your team.
- Coach, train and develop team members to build confidence, capability and future leaders.
- Ensure Yo-Chi’s product, service and cleanliness standards are consistently delivered.
- Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
- Maintain the highest food safety, workplace health and safety and compliance standards.




- Keep the venue running smoothly during busy services, solving problems and leading from the front.
- Foster a positive, high performing culture where accountability, teamwork and great energy thrive.

About you:

- You have 2+ years of leadership experience in hospitality or retail.
- Experience working towards operational KPI's
- You’re a natural people person who enjoys building strong teams.
- You lead with positivity, accountability and a hands on approach.
- You stay calm under pressure and know how to keep a team motivated during busy services.
- You’re available to work a rotating roster, including evenings, weekends and public holidays.

What's in it for you?

- Free Yo-Chi every shift (and discounts off shift!)
- A transparent pathway for career progression, with opportunities to grow into Venue Manager, Venue General Manager and Support Office roles.
- Flexible rotating rosters, including one full weekend off every month.
- Access to our Happiness Hub, with wellbeing, learning and development resources.
- A supportive team culture that celebrates success and has fun along the way.
- Recognition and rewards for outstanding performance throughout the year.

Ready to build your future with Yo-Chi? Do you have the Chi? Check out our Instagram @iloveyochi, visit our website, or pop into the venue to feel the vibe for yourself.
Additional information

- Competitive Salary + Quarterly Bonus
- Flexible rosters with a mix of day and night
- Free Yo-Chi Every Shift + off shift discounts

📌 Assistant Venue Manager (Karrinyup)
🏢 Yo Chi
📍 Karrinyup