- AO3 Business Support Officer
- QLD Government
- $51.12 per hour + superannuation
- Initial Contract: 2 November 2026 to 30 April 2027 + highly likely ongoing contract extension
- Make a difference supporting key state-wide programs

Join a busy and supportive team delivering significant infrastructure and maintenance programs across Queensland.

About the Role
In this role, you will provide high-level administrative support to a range of state-wide technical programs and operational activities. You will coordinate administrative processes, monitor work order progress, manage customer enquiries, and support stakeholders to ensure projects and services are delivered effectively and on time.

Key Responsibilities

- Coordinate administrative support for state-wide technical and maintenance programs including Electrical Upgrade Program, Electrical Safety Program, EV Charging Program and Ceiling Fan installation program.
- Assist with the preparation of scopes of work, quotations, reports and project documentation.
- Monitor outstanding jobs, work order status, and follow-up actions to support timely service delivery.
- Collaborate with regional business support officers to ensure project delivery.
- Manage incoming correspondence including emails, telephone enquiries and stakeholder communications.
- Maintain accurate records, including data entry and reporting activities.
- Develop and maintain procedures, registers and administrative documentation.

About You




This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, enjoys coordinating multiple priorities and is committed to delivering exceptional customer service.

- Proficiency across Microsoft Office applications including Excel.
- Previous administration experience in construction, mining, government, engineering or similar is highly regarded.
- Strong customer service and stakeholder engagement skills.
- Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
- High attention to detail and strong written and verbal communication skills.
- Experience working with work orders, job tracking, correspondence management or reporting will be highly regarded.
- Experience using Ellipse or similar enterprise management systems is highly desirable.

Apply
To be considered for this position, please apply directly below with an up-to-date CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at ••••@empiregroup.com.au | Please reference JOBID: 1695986

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

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