We are a vibrant, purpose-led team delivering high-quality care across our clinics. We are growing and we are looking for a professional and experienced Receptionist to join our team and help us deliver an exceptional patient experience.
About the Role
We are seeking a legendary full-time Receptionist (5 days per week) with a minimum of 2 years’ experience in medical reception. Best Practice experience highly desirable.
Reporting to our Reception Manager and Practice Manager, you will be the first point of contact for our patients, providing a warm, professional welcome and ensuring the smooth day-to-day running of our front desk operations. Phones can get busy, but you’re cool with that. You can multi-task and prioritise your work.
This role requires strong communication, organisational skills, and a genuine passion for patient care.
Key Responsibilities
● Greet and welcome patients in a skilled and friendly manner.
● Manage incoming phone calls, emails, and appointment bookings.
● Coordinate schedules and liaise with clinicians across multiple specialist services.
● Process payments and maintain accurate patient records.
● Provide information about our clinics and services to patients and referrers.
● Ensure reception and waiting areas are well presented and welcoming.
● Support the wider team with general administration tasks as required.
About You
To succeed in this role, you will bring:
● Minimum 2 years medical reception experience
● Excellent interpersonal and communication skills, with a strong patient focus.
● Experience with Best Practice Clinic software preferred but not essential.
● Ability to multitask and manage competing priorities in a busy environment.
● Strong computer literacy and experience
● Skilled presentation and a proactive, can-do attitude.
● Reliability, flexibility, and a team-oriented mindset.
What We Offer
● A supportive and collaborative team environment.
● Purpose-led, patient-centred work across a range of specialist services.
● Full-time hours (5 days per week)
● Opportunities to learn and grow as our clinics continue to expand.
● Free Flu vaccinations!
Looking for a legend to join our team immediately, so if you fir the bill, please hit the apply button and tell us about yourself!
📌 Full Time Medical Receptionist (Brunswick)
🏢 Inner North Medical Clinic
📍 Brunswick
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