An prospect exists to join the Victorian Bar and help deliver a welcoming, professional and well-organised experience for our members, clients and visitors.

Reporting to the Corporate Services Manager, you will coordinate the day-to-day operations of the Victorian Bar Mediation Centre and provide reception and administrative support across the organisation. The role also includes general administrative support to our Education team for Continuing Professional Development (CPD) activities, as required.

If you enjoy variety, take pride in excellent customer service and can keep things running smoothly while balancing competing priorities, we would love to hear from you.

In this role, you will:

- Coordinate Mediation Centre bookings, room allocations and services, ensuring rooms are well presented and ready for members and clients;

- Welcome members and visitors, respond to telephone and in-person enquiries, and liaise with colleagues to resolve or refer queries appropriately;

- Provide general administration and reception support, including mail distribution, data entry, filing, scanning and photocopying;

- Prepare monthly Mediation Centre reports, gather customer feedback and contribute to improvements in services and processes;

- Assist with payments and finance administration, including accounts data entry, credit card reconciliations and banking, and work within relevant departmental budgets;

- Support Mediation Centre website updates, promotional activities and initiatives to increase use of the Centre;

- Assist with room presentation, housekeeping and the smooth operation of room, event and CPD bookings across Victorian Bar facilities;

- Provide general administrative support to the Education team to assist with the coordination and delivery of CPD activities, as required;

- Support the Corporate Services team and assist with other tasks and projects as directed by the Corporate Services Manager.

The successful candidate will have:

- Experience in administration, reception or customer service,



with a professional and helpful approach;

- Strong organisational and time management skills, with the ability to prioritise tasks and manage competing demands;

- Excellent written and verbal communication skills and confidence working with a range of people;

- Sound computer and administrative skills, including Microsoft Office, accurate data entry and effective record keeping;

- Attention to detail and the ability to follow processes, maintain accurate information and identify practical improvements.

Not sure if you tick every box?

If you bring strong administration or customer service skills and enjoy helping people, we encourage you to apply. Experience in reception, office coordination, venue operations or professional services can be highly relevant. We value initiative, adaptability and a willingness to learn.

Your attributes:

- A friendly, professional communicator who takes pride in providing a positive experience for members, clients and colleagues;

- Organised, dependable and resilient, with the ability to work independently, take initiative and contribute to a team;

- A work style that reflects the Victorian Bar’s values: Versatility, Integrity, Collegiate, Balance, Accountability and Respect.

Why join us?

A varied role based in Melbourne’s legal precinct, combining Mediation Centre operations, reception and administration.

The opportunity to work with barristers, members, clients and colleagues across the Victorian Bar.

Make a practical contribution to member services, the smooth operation of our facilities and the work of our Corporate Services and Education teams.

How to apply:

To apply, please submit your application via SEEK.

Enquiries may be directed to Sophia Nikitakis - Corporate Services Manager at ••••@vicbar.com.au

The Victorian Bar is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, religion, gender identity, sexual orientation, disability or age. People from all cultural backgrounds are strongly encouraged to apply, including Aboriginal and Torres Strait Islander people.

📌 Mediation Centre and Administration Coordinator (Melbourne)
🏢 The Victorian Bar Association
📍 Melbourne