Fujitsu Australia is seeking an experienced Major Incident & Problem Manager to join our Service Management team in Sydney. You will lead end-to-end Incident and Problem management, ensuring alignment with ITIL practices and our service levels.
This role focuses on coordinating cross-functional technical teams, driving root cause analyses, producing high-quality reports, and guiding change management processes to restore and improve services for our customers.
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📌 Senior Major Incident & Problem Manager (Sydney)
🏢 Fujitsu
📍 Sydney
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