Senior Service Desk Leader - ITSM & EUC Transformation (Sydney)

Senior Service Desk Leader - ITSM & EUC Transformation (Sydney)

13 Oct
|
The Recruitment Company
|
Sydney

13 Oct

The Recruitment Company

Sydney

The Recruitment Company seeks a Service Desk Team Leader to move ANZ service delivery from reactive queues to a mature, customer-focused operation. You will lead four Service Desk professionals across Australia and New Zealand, owning day-to-day performance and ongoing development of the function.

Based in Macquarie Park with a hybrid mode (3 days onsite, 2 from home), the role emphasizes ITSM, HALO and EUC capabilities, plus hands-on escalation management and process improvement to raise

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📌 Senior Service Desk Leader - ITSM & EUC Transformation (Sydney)
🏢 The Recruitment Company
📍 Sydney

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