Technical Support Team Lead: Complex Issues & Field Support (Sydney)

Technical Support Team Lead: Complex Issues & Field Support (Sydney)

13 Oct
|
Genetec
|
Sydney

13 Oct

Genetec

Sydney

Genetec Australia PTY Ltd is seeking a Technical Support Engineer Team Leader to coordinate a team of 3 to 4 engineers while ensuring quality post-sales services via email, phone, text chat or in office support. The role focuses on complex case handling, technical escalations, and maintaining strong customer relationships.

Based in Sydney, the leader will report to the Customer Experience Manager (Australia) and contribute to evolving Genetec solutions, documentation, and training programs for the

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📌 Technical Support Team Lead: Complex Issues & Field Support (Sydney)
🏢 Genetec
📍 Sydney

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