Optus in Sydney is seeking a Service Centre Technical Analyst to support customer happiness by diagnosing and resolving network incidents and service requests across Mobile, Fixed, and ICT.
Based in Macquarie Park with a 5-day week on a 24/7 rotating roster, you’ll lead major incidents, mentor teammates, and collaborate with TAC and Client Delivery to meet SLAs while delivering explicit, proactive communication.
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📌 Enterprise Network Incident Lead & Analyst (Sydney)
🏢 Optus
📍 Sydney