13 Oct
|
Hr Partners
|
Parramatta
13 Oct
Hr Partners
Parramatta
Call Centre, Customer Service - Fraud and Scams | Big4Bank
Pay: $45 per hour + Super + Overtime Rates
Location: Parramatta
Duration: 12-Month Contract
The Role
As a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre setting. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist customers with their queries, and execute immediate preventative actions to minimise financial loss for both the customer and the bank.
Key Responsibilities...
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📌 fraud & scams officer (Parramatta)
🏢 Hr Partners
📍 Parramatta