Strategic IT Service Analyst | RFPs, KPIs & Automation (Brisbane City)

Strategic IT Service Analyst | RFPs, KPIs & Automation (Brisbane City)

13 Oct
|
Talent
|
Brisbane City

13 Oct

Talent

Brisbane City

Talent is seeking a skilled Business Analyst to analyse IT managed service contracts, define requirements for future state service delivery, and support RFP processes from Brisbane. The role focuses on measurable outcomes, SLAs and KPIs, with opportunities to introduce automation and AI-enabled improvements.

The successful candidate will facilitate workshops, assess outsourcing or insourcing opportunities, and document current and future state processes with solid stakeholder engagement.

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📌 Strategic IT Service Analyst | RFPs, KPIs & Automation (Brisbane City)
🏢 Talent
📍 Brisbane City

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