About the role The Colley Hotel is seeking a friendly and organised Administration Assistant to join our team on a full time basis. This role will be based in Glenelg and will provide administrative assistance to ensure the smooth running of our hotel operations.

What you'll be doing

- Providing general administrative support, including filing, data entry, and document preparation
- Answering and directing incoming phone calls and emails in a professional and courteous manner
- Assisting with maintaining of booking system, including taking and allocating recent bookings via phone and email requests
- Preparing responses to online feedback
- Assisting with the coordination of staff schedules and rosters
- Data entry to Hotel POS systems
- Maintaining accurate records and databases




- Supporting the management team with ad-hoc tasks and projects as required

What we're looking for

- Previous experience in an administrative or customer service role, preferably in the hospitality industry
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- Proficiency in using Microsoft Office suite, including Word, Excel, and Outlook
- Desirable skill set in the use of H&L; pos system and MYOB
- A friendly, professional and customer-focused attitude
- The ability to work effectively both independently and as part of a team

Hours of work

- Monday to Friday 9am - 5pm

📌 Administration Assistant (Glenelg)
🏢 The Colley Terrace Hotel
📍 Glenelg