About the role

We're looking for an experienced administrator to join us 3 days a week as the first point of contact for our business. You'll report to the Operations Manager and take ownership of the daily admin, customer service and quality paperwork that keeps the factory running smoothly.

Key responsibilities

- Answer and direct phone calls and emails

- Greet and look after visitors, delivery drivers and sales reps, including sign-in and site inductions

- Look after our major customers: order enquiries, delivery updates and resolving issues

- Enter sales orders, prepare dispatch paperwork and book freight

- Raise customer invoices, process supplier bills and follow up payments in Xero

- Order raw materials, consumables, PPE and office supplies

- Support our ISO 9001 quality system: document control, non-conformance records, audit preparation, and customer certificates and test records

- General admin support to the Operations Manager

About you

- 2+ years in an office admin role, ideally in manufacturing,



engineering or a trade business

- Confident using Xero and Microsoft Office (Excel, Word, Outlook)

- Experience with an ERP or order system, or the ability to learn one quickly

- Exposure to ISO 9001 or quality documentation is a strong advantage

- Calm, friendly and professional on the phone and with customers

- Organised and accurate, and happy to manage your own workload

- Comfortable in a working factory setting

About us

Pacer Profiles is an Adelaide plastics extrusion manufacturer that supplies custom profiles to customers across Australia. We're a close-knit team that takes pride in quality and service, and we're growing.

Benefits

- Part-time, 3 days per week, with potential to increase
- A varied role where no two days are the same
- A supportive team where your work makes a real difference

- Free on-site parking

📌 Administration Coordinator (Part-Time, 3 Days) (Edinburgh)
🏢 Pacer Profiles
📍 Edinburgh