Permanent Full Time | 40 hours per week + monthly ADO | Job Share or Part Time Applicants welcome to apply!
$30.75 per hour (HS1)
About The Role
Grampians Health has a great opportunity to build your skills in a fast paced, client focused environment while making a real difference in your local community! Join our collaborative and supportive admin team where you’ll play a vital role in ensuring smooth assessment processes for older clients. In this role you will support the Aged Care Assessment team by managing referrals, coordinating appointments, and ensuring documentation is accurate and timely.
You’ll help facilitate quality assessments and contribute to a positive client experience.
Key Responsibilities
- Contact clients and their representatives to arrange, confirm and amend appointments.
- Manage assessment bookings in a timely and efficient manner to support service delivery objectives.
- Monitor booking activity and identify scheduling issues requiring escalation.
- Coordinate Outlook calendar appointments and booking notifications.
- Coordinate fleet vehicle bookings and related scheduling requirements.
- Work within My Aged Care systems to support smooth workflows
Skills & Experience
- Previous administration experience in a fast-paced human services role.
- Aged care or assessment exposure (minimum 3 months), preferred.
- Skilled in managing tasks and detail-orientated.
- Confident using client information systems (MAC, BOSSNet, IBA).
- Demonstrated strong communication skills, particularly with older people and their families.
To see a copy of the position description click here. Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Versatile work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals,
entertainment & holidays
- Access to Fitness Passport membership
- Staff rewards and recognition programs
Interested? Click APPLY or if you wish to discuss the role prior to applying, contact Mark Jones, ACAS Manager, on (03) 5320 3740 or via
[email protected] for a confidential discussion. We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.
Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities.
Joining Grampians
Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.
Grampians
Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.
📌 Administration Officer - ACAS (Ballarat)
🏢 Grampians Health
📍 Ballarat