Advisor Supervision (7/8) - Employer Supervision Team 2

- Employment: Ongoing
- Salary: $116,981 - $129,492 + 12% Superannuation + Leave Loading
- Division: Supervision, Employer and Provider
- Location: Sydney or Gosford

We are seeking dedicated and talented individual to join our team as Advisor Supervision. This is a great opportunity to develop into a role or gain knowledge and experience as a supervisor in SIRA's Regulatory Operations division.

As an Advisor Supervision in this busy team, you will be supporting the Manager in driving supervision and performance management of regulated entities through a consistent and robust regulatory framework. This role helps deliver strong compliance outcomes, supports injured people's health and work outcomes and contributes to policy affordability and scheme sustainability.

Your responsibilities will include:

- Support the successful delivery of a range of projects, initiatives and ongoing responsibilities that support the operation of the team and achievement of key employer supervision and compliance outcomes
- Prepare, implement and adhere to procedures and systems, whilst contributing to continuous improvement and identifying efficiencies of work practices
- Research and collate information from a range of internal and external sources, identifying emerging risks and trends to support decision making and achieve business outcomes
- Identify instances of non-compliance and gather and provide information and/or evidence for escalation and/or referral to the relevant team to support compliance activities
- Provide high quality and timely customer service and advice on the workers compensation scheme

To be successful in this role you will have:

- Robust focus on attention to detail, time management and the ability to manage competing prioritie




- Ability to implement a process to a high standard and a passion for continuous improvement
- Ability to provide advice and assistance to NSW employers on their legislative obligations
- Work collaboratively within a team environment and build positive working relationships with key stakeholders

Please direct all questions and applications to Alana Gouldson ([email protected]), A/Manager Employer Supervision.

Benefits

- Enjoy genuine flexible working arrangements that support work-life balance.
- Collaborate in state-of-the-art offices designed for innovation and connection.
- Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.
- Take advantage of excellent professional development and learning opportunities to help you thrive.

What we need from you: To start your journey towards becoming a Advisor Supervision, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills. Essential Requirements To be considered for roles in the NSW public sector, applicants must:

- Be NSW residents or in the process of relocating to NSW
- Hold appropriate working rights for the type of employment offered. Fixed Term roles require valid work rights for the full duration of the role

Salary Grade 7/8,



with the base salary for this role starting at $116,981 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday, 20 October 2026 at 9:59am

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Advisor Supervision (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney