**About the role

This is an excellent opportunity for customer-focused professionals who thrive in fast-paced settings and enjoy variety in their work. You'll play a critical role in ensuring patients receive timely care through effective administration, patient flow coordination and operational support.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.

Contribute to patient flow efficiencies throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.

Assist with timely coordination of all required paperwork and updating of hospital information systems.

Proficiently complete functions associated with wait listing, bookings for procedures/appointments, managing procedure/appointment cancellations, rescheduling and removal from the waiting list using the relevant information systems in a timely manner.

Perks when working for us





Rewarding career and development opportunities across a wide range of clinical and non-clinical areas

Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance

Flexible working arrangements and competitive salary rates with annual incremental increases

Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.**

📌 Casual Admin Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane