Position Title: Clerical Support Officer

Classification/Grade: Clerk 1/2

Division/Branch: Legal Services

Location: Haymarket, NSW 2000

Employment Type: Temporary up to 6 months

Salary: $78,000 – $84,799 plus Superannuation

Closing Date: 11.59pm 28 October 2026

Make a real impact in health care accountability.

Join the Health Care Complaints Commission (HCCC), an independent statutory body protecting public health and safety by prosecuting, resolving, investigating and assessing complaints about health care providers. We are committed to integrity, transparency, and fairness in all we do.

To learn more about the HCCC, please view our website.

About the Role

The Clerical Support Officer provides accurate and timely word processing, administrative, and clerical support to the Legal Services Division to enable them to manage the Division’s work effectively and efficiently.

To learn more about the position, please view the Role Description.

To be successful in this role you will have

- Broad experience in undertaking administrative tasks
- A willing, can-do attitude with excellent organisation and communication skills
- Experience and demonstrated competency with word processing and spreadsheet applications, as well as basic computer skills
- Willingness and ability to provide relief assistance in other divisions including (but not limited to) covering Reception and processing mail

Essential requirements

To be eligible to apply for this position, applicants must have existing Australian work rights.

The HCCC has a unique and critical part to play in maintaining the integrity of the NSW health system. As such, it is an essential requirement that all prospective employees are able to carry out their duties in an honest and consistent way,



with uncompromising adherence to solid moral and ethical principles and values.

How to Apply

Applicants are required to submit an online application. This will include:

- Current resume (maximum 5 pages)
- Cover letter outlining your relevant skills and experience (maximum 1 page)
- Your response to the following two targeted questions (maximum 300 words each response)

Target Question 1 Outline your relevant skills and experience that will equip you for this role.

Target Question 2

Explain a time when you have been responsible for managing competing tasks within tight deadlines. What strategies did you use to plan your workload?

The selection process will include a comparative assessment to assist in determining your suitability for the role. This will include a behavioural based interview and online testing.

The successful applicant will be required to complete a Background Verification Check which includes a National Police Check (Criminal History) and qualification check.

A talent pool may be created from this recruitment for ongoing and temporary opportunities of the same work classification that may become available for filling over the next 18 months.

For more information, please contact:

Damien Hennessy

Legal Operations Manager

Email: [email protected] The Commission is an Equal Employment Opportunity Employer.

We value diversity and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people from LGBTQI+, diverse cultural and linguistic backgrounds, and people with disability.

If you require an adjustment during the recruitment process, we welcome hearing from you. Please contact the People & Culture Team at [email protected]

📌 Clerical Support Officer (Australia)
🏢 myCareer - NSW Government
📍 Australia