OverviewTechnical Writer / Product Evangelist (SaaS) – CheckWorkRights (CWR) is a leading Australian SaaS that has spent the last decade building a reputation as a trusted partner in the background checking and compliance space.
We're looking for someone to join our team who can go deep into our SaaS product — learning every feature inside and out — and to turn that knowledge into clear, structured documentation that empowers both our customers and our team.We're a team of passionate problem-solvers with a robust and highly-regarded product that serves some of Australia's largest enterprises.
Our team is small, focused, and cooperative, and every person plays a direct and meaningful role in our success.What you'll doLearn every feature and workflow of our product — from high-level use cases to the nuts-and-bolts technical details.Produce documentation for two key audiences: External (user guides, FAQs, onboarding materials, release notes, feature explainers) and Internal (technical reference docs, process flows, troubleshooting guides).
Establish and maintain a clear,



scalable documentation framework in Notion (no experience needed — you'll be expected to master it quickly).
Ensure all documentation is accurate, accessible, and easy to understand — from non-technical users to advanced power users.Work closely with product, engineering, and customer success teams to capture product knowledge as it evolves.Advocate for clarity and usability across all product communications — becoming the go-to source of product truth.Details of the roleFull time, permanent positionFully remote, work from anywhere in Australia (with an AEST timezone workday)Market-market-competitive salary dependent on experienceWhat we're looking forProven experience documenting SaaS products (technical or customer-facing)A knack for translating complex concepts into simple, clear, and engaging languageOrganised and detail-oriented, with a love of well-structured informationQualificationsEntry levelJob functionMarketing, Public Relations, and Writing/EditingIndustries: Software DevelopmentReferrals increase your chances of interviewing at CheckWorkRights (CWR) by 2x
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📌 Technical Writer / Product Evangelist Saas New South Wales
🏢 CheckWorkRights (CWR)
📍 New South Wales