About the role

We are seeking a Commercial Sales Support professional on a full-time basis, located at this companies Australian head office in Willawong, QLD. This is a pivotal role within the sales administration team, providing essential support to the commercial sales operations. You will be instrumental in ensuring the smooth functioning of the sales processes, enabling the sales team to focus on building client relationships and securing business opportunities.

We are seeking a commercially minded Sales Support professional who will help the sales team sell more and as such is not a traditional administration role, it is more of a commercially focused position. This role plays a critical part in driving the commercial success and growth of this expanding New Zealand owned business and would suit someone who enjoys working collaboratively in a team.

What you'll be doing

- Providing comprehensive administrative support to the commercial sales team, including scheduling meetings, managing calendars and coordinating with clients
- Preparing and maintaining accurate sales documentation, quotations, proposals and contracts
- Managing customer enquiries and ensuring prompt, professional responses to sales-related communications
- Processing sales orders and liaising with relevant departments to ensure timely delivery and client satisfaction
- Maintaining and updating the customer relationship management (CRM) system with accurate and current information
- Assisting with the coordination of sales activities, events and client presentations
- Performing data entry and record-keeping tasks with precision and attention to detail




- Supporting the preparation of sales reports and performance metrics for management review
- Acting as a point of contact between clients and internal teams to resolve queries and issues efficiently
- Working closely with the Business Development Managers in both Australia and New Zealand

What we're looking for

- Proven experience in sales administration, client administration or a similar administrative support role within a commercial or corporate environment
- Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously
- Excellent written and verbal communication skills, with the ability to interact professionally with clients and internal stakeholders
- Proficiency with Microsoft Office applications, particularly Word and Excel, and experience with CRM systems
- Meticulous attention to detail and a commitment to maintaining accuracy in all documentation
- Ability to work independently and as part of a collaborative team
- Skilled demeanour and strong customer service orientation
- Experience with sales processes, order management and invoice processing is highly desirable
- Knowledge of the consultancy or professional services sector would be advantageous

The business is fast paced and innovative and has a well-deserved reputation for excellence for its products and customer service. It prides itself on strong relationships, high standards, integrity and a collaborative culture.

Apply now

If you are a detail-oriented professional with strong administrative and customer service skills, we would like to hear from you. Please submit your resume, a covering letter to express your interest in this exciting opportunity.

📌 Commercial Sales Support (Willawong)
🏢 DHP Consultancy
📍 Willawong