:

In depth knowledge of IVR testing and engineering, and extensive experience in testing process involving Contact Centre products like Amazon Connect

Highly proficient in Cyara IVR automation tool

Extensive hands on experience in testing IVR's, inbound and outbound calls using manual /

Cyara

Hands on experience in Cyara cruncher tool to perform IVR performance testing

Excellent communication and collaboration skills, and be a solid team player.

Experience diagnosing testing issues, and going through the IVR logs to identify the root cause of the issues

Gather and analyse functional, non-functional test requirements and perform assessment to confirm testing

Designing functional test approach, test plans and assess different test types required for application based on requirement

Develop test scripts, perform test runs and analyse test results

Nice to Have





Sound experience in Continuous Integration/Continuous Deployment processes and tools such as GCP Cloudbuild, Codefresh, Github actions etc

Strong software engineering fundamentals, and proven experience in a number of programming languages.

Hands on experience in API Testing using postman, supertest API frameworks

Have a growth mindset, a focus on continuous improvement, and be passionate about learning new tools, technologies and practices.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto's website ( )

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

📌 Cyara Testing Lead (Victoria)
🏢 Tech Aalto
📍 Victoria