Disability Support Workers Wanted – Katoomba & Lithgow

Make a difference. Build a rewarding career. Be part of something meaningful. Zenn Ability is growing, and we're looking for compassionate, reliable and dedicated Disability Support Workers to join our team across Katoomba and Lithgow, NSW.

Whether you're an experienced support worker or looking to begin a new career, this is an opportunity to do meaningful work, develop valuable skills and make a genuine difference in the lives of people living with disability.

We're particularly keen to hear from applicants who can support our Katoomba team, where full availability across a 24/7 roster is essential.

With a casual base rate of $36.08 per hour, plus applicable penalty rates and kilometre reimbursement, this is an opportunity to build a career that combines meaningful work with practical benefits.

Katoomba – Our Priority Recruitment Location

We're looking for dedicated support workers who can provide flexible, reliable in-home support across a 24/7 roster. You don't necessarily need previous disability support experience to apply. We welcome suitable candidates from a range of backgrounds who have the right attitude, a genuine commitment to helping others and a willingness to learn.

If you're compassionate, dependable and ready to take on a rewarding new challenge, we'd love to hear from you.

Katoomba requirements:

- Full availability across a 24/7 roster, including mornings, evenings, overnight shifts, weekends and public holidays as required.
- A genuine commitment to person-centred support.
- Reliability, patience and robust communication skills.
- Willingness to complete mandatory training and all required compliance checks.

Previous disability support experience is welcome but not essential, provided you meet the role requirements.

Lithgow – Experienced Disability Support Workers Wanted

We're also seeking Disability Support Workers for our Lithgow team who have at least three months of relevant experience supporting people with behaviours of concern.



We're looking for people who can remain calm under pressure, follow individual support plans and provide consistent, respectful support that prioritises participant dignity and safety.

Lithgow requirements:

- Minimum three months of relevant experience supporting people with behaviours of concern.
- Availability between 7:00 am and 6:00 pm.
- Strong communication and professional boundaries.
- A patient, reliable and person-centred approach.

We're keen to hear from suitable applicants who can meet these requirements and are ready to contribute to quality support in the Lithgow community.

What's on offer?

- $36.08 per hour casual base rate, plus applicable penalty rates.
- Additional weekend and public holiday rates in accordance with applicable pay arrangements.
- Overnight shift opportunities, subject to roster requirements.
- Kilometre reimbursement when transporting participants in accordance with company policy.
- The opportunity to develop your skills and experience in disability support.
- Meaningful work that supports independence, confidence and community participation.

What does the role involve?

As a Disability Support Worker with Zenn Ability, you'll provide in-home support tailored to each participant's individual needs, preferences and goals.

Your responsibilities may include

- Assisting with daily living activities and personal care where required.
- Encouraging independence, choice and confidence.
- Providing companionship and social support.
- Supporting community access and participation.
- Following individual support plans and relevant procedures.
- Maintaining a safe, respectful and supportive environment.





Every participant is different. Your role is to help each person work towards their goals and live as independently as possible.

Who should apply?

We're interested in people who are:
- Compassionate, patient and respectful.
- Reliable, punctual and committed to their responsibilities.
- Comfortable communicating with participants, families and colleagues.
- Willing to learn and follow individual support plans.
- Committed to participant safety, dignity and choice.

Relevant experience in disability support, aged care, mental health, community services or other people-focused roles may be valuable, depending on the requirements of the position.

Essential compliance requirements

All successful applicants must meet Zenn Ability's compliance and onboarding requirements, including relevant worker screening checks, a Working with Children Check where required, a National Police Check within the required timeframe, current First Aid and CPR, and mandatory NDIS training. A suitable driver's licence and comprehensive vehicle insurance are required for roles involving participant transport.

All required clearances and onboarding requirements must be satisfied before commencing work.

About Zenn Ability

Zenn Ability is a registered NDIS provider supporting people living with disability across Greater Metropolitan Sydney and Central Western NSW. Our focus is on providing respectful, person-centred support that helps people build independence, pursue their goals and participate in their communities.

Ready to make a difference?

Whether you're an experienced support worker looking for your next opportunity or someone ready to begin a meaningful new career, we'd love to hear from you. Katoomba: Full 24/7 roster availability required; previous disability support experience is not essential.

Lithgow: Minimum three months' relevant experience supporting people with behaviours of concern; availability between 7:00 am and 6:00 pm required.

📌 Disability Support Workers Wanted – Katoomba & Lithgow
🏢 Zenn Ability
📍 Katoomba