Finance and Operations Administration Officer
- Exciting opportunity to join the Finance Operations team within the Department of Creative Industries, Tourism, Hospitality and Sport
- Clerk Grade 5/6 with a salary range of $102,936 - $113,579 per annum plus superannuation
- Full time ongoing role based in Sydney NSW - hybrid working arrangements may be available within business operational needs
About the role This role sits at the heart of the organisation's financial operations, playing a vital role in supporting the delivery of efficient, accurate, and customer-focused finance and administrative services across the DCITHS portfolio. Working closely with a diverse range of stakeholders, you will help drive financial integrity through the timely processing of transactions, maintenance of accurate records, and delivery of meaningful reporting insights. Your attention to detail, commitment to compliance, and proactive approach will contribute to strong governance, informed decision-making, and continuous improvement across the business.
As the Finance and Operations Administration Officer, some of your key tasks will include:
- Provide administrative and support services, including diary management, meeting and event coordination, preparation of agenda and minutes, records management, and preparing correspondence to support the effective operation of the Finance Branch.
- Respond to, resolve or escalate enquiries as appropriate, ensuring information provided is accurate; and follow-up matters for timely attention to issues.
- Manage shared inboxes, ensuring inquiries, correspondence, reports and submissions received are appropriately prioritised.
- Support management of office systems, procedures and methods, adapting processes and techniques as required, to facilitate efficient team/unit operations in line with agency standards, policies and procedures.
- Coordinate the collection and assist with the collation of financial information, returns, reports and other material to ensure operational and reporting requirements are met.
- Support the Office of the CFOO and other stakeholders to improve financial information and finance capability in the organisation.
About you The ideal candidate will be:
- A highly organised and proactive professional with a demonstrated ability to manage diverse workloads, deliver high-quality outcomes, and consistently meet deadlines in a fast-paced environment.
- You will thrive in balancing competing priorities while maintaining exceptional attention to detail, accuracy, and customer service.
You will bring strengths in:
- Delivering multiple finance and administrative activities within agreed service standards and deadlines, maintaining high levels of accuracy, quality, and attention to detail.
- Effectively managing competing priorities, adapting to changing business needs, and using strong organisational skills to achieve outcomes in a fast-paced environment.
- Building positive stakeholder relationships, providing responsive customer-focused support, and proactively responding to issues and challenges with sound judgement and initiative, even where guidance may be limited.
To learn more about the role, please click here to download the role description.
How to apply
Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.
Closing Date: 11:59pm, Tuesday 27th October 2026
Contact: For enquiries relating to the role please contact Bernice Kwok, Associate Director Finance Projects via email at -
[email protected] For enquiries relating to the recruitment process please contact Laura Steele, Talent Partner via email –
[email protected]
Working at the Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS)
At DCITHS we unite the state’s key creative industries, Cultural Institutions, hospitality, entertainment, sports and tourism entities.
Collaborating with our stakeholders, we grow industries, create vibrant places, support wellbeing and enrich the cultural and creative life of NSW by:
- driving visitation, participation and attendance for diverse events and experiences
- enabling dynamic precincts, venues and creative industries
- creating connection between people and their communities
- providing inspiring, secure and accessible experiences and facilities for individuals and groups
At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Laura Steele Talent Acquisition Partner at
[email protected] or on 02 8276 8359.
For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.
A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.
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