Focus Group is looking for an extra pair of hands to help manage some accounts for a period of time. (Immediate start).

Role purpose

This role sits within Creative (accounts) specialism

. You will work as part of a cross-functional team to deliver high-quality work for clients.

You are responsible for working on projects end-to-end, including client management, scoping, timelines and delivery. You own the work and how it gets done, supported by the team.

Working with the team, building and delivering creative work across channels. This includes idea development, messaging, content production, presentation of work, supplier management, and ensuring work land cleanly and consistently. Works closely with campaign, design and strategy teams to bring strong, coherent creative solutions to life.

Level expectation

Midweight

Delivers meaningful chunks of work with confidence and independence. Manages their own tasks, timelines and workstreams, contributes robust specialist thinking, and communicates clearly with clients and teammates. Trusted to run projects or workstreams end-to-end, spot issues early, and fix them. Supports and juniors through day-to-day delivery.

Core responsibilities

General responsibilities

- Work efficiently across multiple fast-moving projects, balancing quality, speed and responsiveness to deadlines.
- Respond constructively to feedback and implement revisions quickly and accurately.
- Contribute positively to team culture through reliability, initiative and a hands-on attitude.
- Lead client relationships day-to-day, including taking and shaping briefs for small-medium projects
- Own project delivery from start to finish, including scope,



timelines and output quality
- Manage quoting, proposals and commercial decisions on your work
- Manage suppliers and freelancers to deliver work efficiently
- Present work clearly and confidently
- Identify and resolve delivery issues early
- Active use of AI and automation tools to enhance speed and quality of work.
- Strong self-management: planning work, communicating availability and meeting deadlines.
- Manage and deliver high-volume rollout and production work across campaign assets, presentations, social, print and digital formats.
- Maintain consistency and attention to detail across large suites of assets and amends.
- Work with the team to solve unique client problems creatively.
- Manage design assets across multi-channel campaigns.
- Support the development and creation of all design requirements in line with our clients brands and strategy.
- Demonstrate a clear understanding of projects, responding to briefs with a fresh and innovative approach.
- Client facing and presentation of work.
- Participate in creative sessions.
- Stay immersed in design industry trends, developments and tools.

Specific requirements

- Experience in a design or creative agency environment in Australia is essential.
- Experience working across projects,



take ideas and develop concepts, and take them through to implementation and execution.
- Experience using the Streamtime project management software would be very favourable.
- A strong sense of visual design / interest in creativity is favourable.

About Focus Group Focus Group is a BCorp certified collective of complementary agencies specialising in big ideas, great design, and unlocking opportunities through authentic sustainability. Clients can choose one, or unlock the power of three.

- Focus Creative – Our strategic creative agency, making ambitious brands impossible to overlook.

- Batch Services – Our high-quality design, content, and production service focused on speed and efficiency.

- Future Focus – Our sustainability arm, helping organisations authentically align commitments, culture and communication for sustainable, long-term business success.

Diversity & Inclusion Focus Group does not discriminate against employees or applicants for employment on any basis. This includes, but isn’t limited to, race, ethnicity, religion, gender, sexual orientation, marital status, age, physical or mental ability. Focus Group encourages applications from minorities, women, those living with disability, and Aboriginal and Torres Strait Islander peoples.

If you require any accommodations during the recruitment process, you can confidentially let us know.

Visa & eligibility

Only those with valid Australian work authorisation and located in Sydney will be considered for the role. Visa, residency, or citizenship status will be checked.

📌 Freelance mid-weight Account Manager (Sydney)
🏢 Focus Group: Focus Creative (BCorp), Future Focus (BCorp) u0026 Batch Services
📍 Sydney