13 Oct
|
duncredi
|
Preston
An exciting opportunity exists for a motivated and highly organised Function & Events Coordinator to join our team
This is a hands-on role for someone who loves hospitality, enjoys dealing with people and knows how to turn an enquiry into a successful event.
You’ll be responsible for managing function enquiries and bookings from the initial conversation right through to the event, while actively helping us grow function revenue
Why Join Us
- Flexible working arrangements where required
- Opportunity to take ownership of and grow our functions business
- A varied role combining sales, customer service, events and hospitality
- Work closely with venue managers and an experienced hospitality team
Key Responsibilities
- Manage all incoming function and event enquiries
- Respond to enquiries quickly and professionally via phone, email and online platforms
- Convert enquiries into confirmed bookings and actively follow up potential customers
- Conduct venue inspections and meetings with prospective clients
- Work with customers to plan functions including food, beverage, room setup and event requirements
- Prepare function proposals, packages and booking information
- Maintain function calendars, deposits and booking details
- Communicate all event requirements clearly with venue managers, kitchen teams and staff
- Ensure functions are properly handed over to the venue operations team prior to the event
- Follow up customers after functions and encourage repeat business
- Build relationships with local businesses, sporting clubs, community groups and organisations
- Proactively identify opportunities to increase function and event revenue
- Assist in developing and promoting function packages, including birthdays, engagements, corporate events, Christmas parties,
sporting club functions and other celebrations
- Keep function information across websites and online platforms accurate and up to date
- Assist with social media and marketing content relating to functions and events
- Track enquiries, conversions and function revenue and report on results
About You
We’re looking for someone who is organised, confident, personable and sales focused.
You will ideally have
- Previous experience in functions, events, hospitality, sales or venue coordination
- A strong understanding of pubs, restaurants or hospitality venues
- Excellent written and verbal communication skills
- Strong organisational skills and attention to detail
- Confidence speaking with customers and converting enquiries into bookings
- Ability to manage multiple functions and enquiries at the same time
- Ability to work independently while communicating effectively with venue management
- Basic knowledge of Word, Excel, Canva or similar programs
- Experience with social media platforms including Facebook and Instagram
- A proactive attitude — we want someone who looks for opportunities rather than waiting for the phone to ring
Most importantly, you’ll understand that excellent functions are about both the customer experience and generating revenue for the venue.
About Us
Victorian Hospitality Group has owned and operated Melbourne hospitality venues for more than 14 years.
Our venues offer quality food and beverage, function spaces, live sport, entertainment and accommodation. We pride ourselves on creating welcoming, genuine pub experiences and providing great service to our customers.
With two venues and multiple function spaces, we see significant opportunity to continue growing our functions and events business and are looking for the right person to help drive that growth.
📌 function & Events coordinator (Preston)
🏢 duncredi
📍 Preston