Job Title : ICT Customer Support

Salary : 60-65K AUD

Location - Alice Springs, Northern Territory, Australia.

Tasks and Responsibilities:

determining software and hardware requirements to provide solutions to problems responding to inquiries about software and hardware problems adapting existing programs to meet users' requirements installing and downloading appropriate software ensuring efficient use of applications and equipment implementing computer networks designing and maintaining websites repairing and replacing peripheral equipment such as terminals, printers and modems may work in a call centre

Requirements AQF Associate Degree, Advanced Diploma or Diploma

At least three years of relevant experience and/or relevant vendor certification

Experience in telephone-based IT Support/operations

Strong communication and customer service skill

Relevant Industry certifications would be highly regarded

Ability to resolve issues as they arise and provide effective solutions

Advantages Employer Sponsored Visa.

Permanent Residency (PR) pathway after 3 years of employment.

📌 ICT Customer Support (Northern Territory)
🏢 ACET Migration
📍 Northern Territory