Company Description Comperk.com is a full-service luxury travel agency that delivers high-end, personalized travel experiences without trip planning, management, or booking fees. The agency provides transparent, itemized pricing and true 24/7 service to support travelers before, during, and after their journeys. Clients benefit from letters of introduction to senior hotel management, ensuring elevated recognition and attention throughout their stay.

Comperk.com also secures VIP perks and status with many airlines, hotels, and tour operators, giving clients access to exclusive benefits and enhanced travel experiences.

Role Description The Luxury Travel Coordinator is a full-time, in office role based in Melbourne, VIC. This position is responsible for designing and managing bespoke itineraries for luxury leisure and business travelers, including flights, accommodations, ground transport, tours, and experiences. The coordinator will communicate with clients to understand needs and preferences, provide tailored recommendations, and present itemized proposals that reflect Comperk’s high service standards.

Daily tasks include handling bookings and adjustments, liaising with hotel and airline partners to secure VIP perks and special requests, and preparing letters of introduction to senior hotel management. The role also involves proactive trip monitoring, resolving issues in real time,



maintaining accurate records in booking systems, and contributing to continuous improvement of service processes.

Qualifications

- Strong customer service, client relationship management, and interpersonal communication skills suited to luxury clientele.
- Experience with travel planning, itinerary design, and coordinating flights, hotels, and tours, ideally within a premium or luxury travel environment.
- Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines concurrently.
- Proficiency with travel booking platforms, reservation systems, and productivity tools (e.g., GDS, CRM, office software).
- Ability to work flexible schedule to support 24/7 client service, including occasional evenings, weekends, or public holidays.
- Strong written skills for crafting professional correspondence and clear, itemized travel documentation.
- Ability to solve problems quickly, handle unforeseen travel disruptions, and make sound decisions under pressure.
- Knowledge of global destinations, luxury hotels, and airline products; prior industry partnerships are an advantage.
- Previous experience in travel agencies, hospitality, or tourism is highly beneficial.
- Relevant qualifications in travel, tourism, hospitality, or a related field are preferred but not mandatory.

📌 Luxury Travel Coordinator (Melbourne)
🏢 Comperk.com
📍 Melbourne