About the role The purpose of this position is to support the expansion of Umbo's mental health offering through the development and implementation of mental health clinical services including psychology. The role will provide leadership and support to Umbo's clinicians (independent contractors) to ensure the delivery of the highest quality psychology and mental health occupational therapy services to clients in rural and regional Australia.
This position will commence with the implementation of a pilot program, with the aim for the role to oversee an online therapy hub, consisting of clinicians in partnership with a Practice Manager.
This is a fast paced role which will focus on the development, early stage implementation and management of creative service delivery, direct line management of clinicians, NDIS compliance, daily operations and cultivating a strong and connected culture within the hub. The role does not typically carry a clinical load, although it will initially (likely 50% of the time) and then after the program is established there may be involvement in clinical work from time to time.
Key responsibilities
- Develop and implement the clinical components of Umbo's new psychology service via a pilot program
- Develop and implement clinical policies and procedures related to mental health services
- Create clinical content including website content, clinical templates, allocation processes
- Support the tech development and upgrading of Umbo's platform to meet the needs of the pilot
- Conduct online therapy sessions across Medicare, NDIS, or private referrals in the initial stages of the program
- Recruit therapists to deliver clinical services to Umbo clients
- Provide support, clinical supervision, and case reviews for the mental health team
- Handle onboarding, performance development, and workflow distribution
- Monitor hub operations to ensure compliance with NDIS Quality and Safeguards requirements
- Ensure the hub meetings its client and financial targets and outcomes
About you
- Clinical Psychologist registration with AHPRA
- Minimum 18 months experience in a senior clinical management or supervisory role
- Previous experience in developing and implementing an allied health program or project
- Previous role in an online/telehealth environment
- High proficiency in telehealth platforms, secure video software, and digital record-keeping
- Strong remote communication skills and self-motivation to manage a virtual team
- Experience working within the NDIS
- Current Working with Children Check (renewed every 3 years)
- National Police Clearance (renewed every 5 years)
About us Umbo is a social enterprise created to solve a huge problem – the lack of allied health services across Australia. At Umbo, we believe that despite where you live, no one should be forced to wait 18 months to access vital health care. We are passionate and dedicated to our purpose.
Please provide a cover letter and CV with your application.
📌 Mental Health Team Leader (Sydney)
🏢 Umbo
📍 Sydney