Flexible Part-Time | 20 Hours Per Week

$38 per hour plus superannuation | Hybrid working

Langwarrin South, South-East Melbourne & Mornington Peninsula

Bring your NDIS experience to a role with variety, flexibility and real responsibility.

From organising rosters and meeting clients to supporting NDIS registration and audit preparation, you’ll help keep our small team organised and our services running smoothly.

We’re looking for an approachable, capable person who enjoys building relationships, bringing order to a busy day and following things through. You’ll become a trusted part of our small, tight-knit team, with the chance to improve how we work and make a visible difference.

Why you may enjoy this role

- Flexibility around your life: Arrange your hours around school hours, family responsibilities or other commitments, within mutually agreed operational needs.
- Varied work: Combine service coordination, client contact, staff support and NDIS compliance activities.
- Autonomy and trust: Take ownership of your responsibilities and organise your work without unnecessary micromanagement.
- Meaningful relationships: Get to know the clients, families and staff whose services you help coordinate.
- A chance to make an impact: Help improve our systems, strengthen our records and prepare for audits.
- Potential to continue: The position may continue beyond the initial six-month term as the organisation’s needs evolve.

What you’ll be doing Service coordination and staff support

- Coordinate staff rosters and schedule shifts.
- Review and approve shift records within agreed procedures.
- Support recruitment administration, staff onboarding and inductions.
- Add new staff to our employment systems and maintain accurate employee records.

Client contact and relationships

- Answer phone calls and respond to enquiries from clients, families, staff and other stakeholders.




- Organise and attend client meet-and-greets, including home visits, building rapport and supporting a smooth introduction to our services.
- Liaise with clients, families, support coordinators and other service providers.

NDIS compliance and registration support

- Assist with NDIS provider registration and audit preparation.
- Help coordinate work relating to relevant NDIS procedures and requirements.
- Research requirements, seek guidance where needed and follow up outstanding actions.
- Upload, organise and maintain client records, registration information and compliance documentation.
- Track renewals, deadlines and outstanding compliance activities.
- Help identify gaps in records and processes and improve our systems.

General administration and office coordination

- Monitor overdue accounts and follow up on outstanding payments.
- Assist with social media updates.
- Maintain accurate business documentation and organised records.
- Coordinate and complete assigned tasks, manage priorities and follow through on outstanding work.
- Provide general administrative support and assist with other office tasks as needed.

About you You don’t need to know everything, but you do need practical NDIS experience, sound judgement and the confidence to find answers, ask for guidance and keep work moving.

You’ll bring:

- Experience in the disability sector and a strong practical understanding of the NDIS.
- Strong organisational skills and the ability to manage competing priorities independently.
- A friendly,



professional communication style and confidence meeting clients in their homes.
- Strong attention to detail when managing rosters, documents and records.
- Confidence using online systems and learning new software.
- A respectful, person-centred approach and an understanding of confidentiality.
- Availability for 20 hours per week, including agreed times for service coordination and client contact.

Experience in NDIS administration, compliance, provider registration or audit preparation would be valuable. Experience in support coordination, service coordination or a similar NDIS role is also highly regarded.

You’ll also need:

- A current NDIS Worker Screening Check.
- A current Working with Children Check.
- A current driver’s licence.
- Your own reliable vehicle for travel to the office and client appointments across our service area.

Hours and working arrangements This is a part-time position offering 20 hours per week for an initial six-month fixed term, with the potential to continue. There will be a one month trial.

The role combines working from home, occasional attendance at our Langwarrin South office, and client home visits across South-East Melbourne and the Mornington Peninsula.

We’ll agree on a working pattern that balances your commitments with service needs. Some tasks can be completed flexibly, while phone calls, roster coordination and client visits will require availability at agreed times.

Pay: $38 per hour plus superannuation

Start date: 9 November 2026

Interested?

We’d love to hear from you. Please apply with your CV and a short introduction outlining your relevant NDIS experience, your availability and why this role appeals to you.

Pay: $38.00 per hour

Expected hours: 20.0 per week

Work Location: Hybrid remote in Langwarrin South VIC

📌 NDIS Service Coordinator (Langwarrin South)
🏢 Adventure Care Group
📍 Langwarrin South