In 2024-2025, research commissioned by NT Shelter member, YWCA Australia, identified a need for tailored case management training for the Northern Territory Specialist Homelessness Services (SHS) sector.

YWCA Australia and NT Shelter have now partnered to deliver the Case Management Training Project. The project will develop a tailored case management training module and deliver seven training sessions, supported by sector consultation and evaluation.

YWCA Australia is the overall project lead and project manager. NT Shelter's primary role is to provide sector leadership, endorsement and subject matter expertise; assist to establish and support a Project Reference Group; facilitate connections with SHS and promote participation through NT Shelter networks and communication channels.

In addition,



NT Shelter will work with the YWCA to provide guidance and subject-matter expertise to the selected training provider, monitor and evaluate project activities and develop recommendations for the ongoing delivery, and sustainability of the training.

The Project Officer will lead NT Shelter's contribution to the Case Management Training Project with supervision from the NT Shelter CEO.

Pay: $58.37 per hour

Expected hours: 22.5 per week

Perks

- Salary packaging

Experience:
- Case management: 1 year (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Project Officer – Case Management Training (Coconut Grove)
🏢 NT Shelter
📍 Coconut Grove