13 Oct
|
Mindarie Keys Chiropractic and Wellness Centre
|
Mindarie
13 Oct
Mindarie Keys Chiropractic and Wellness Centre
Mindarie
Be the Welcoming Face that Keeps our Clinic Running Smoothly:
We are seeking a capable, personable and highly organised receptionist training towards becoming our practice manager to take ownership of front-desk operations and the essential administration behind our established chiropractic and wellness centre.
This is a hands-on, patient-facing role with genuine responsibility. You will be the first point of contact for our patients, a trusted support to our chiropractors and the person who ensures appointments, communication, payments and everyday practice processes run efficiently.
Your Role and Responsibilities:
- Create an outstanding patient experience including welcoming patients, managing enquiries and resolving concerns with warmth, professionalism and discretion.
- Coordinate appointment diaries, bookings, confirmations, changes, recalls and patient flow to keep the clinic running on time.
- Manage front-desk communications by phone, email and in person, ensuring enquiries and follow-ups are handled promptly.
- Process EFTPOS, HICAPS and other payments; complete daily reconciliations, billing follow-up and accurate administrative records.
- Maintain patient information, confidentiality, office systems, supplies and a polished, welcoming reception environment.
- Support business administration, including invoices, routine reporting, correspondence, suppliers and other practice-related tasks.
- Spot problems early, take initiative, improve processes and follow tasks through to completion while escalating matters when appropriate.
What You Will Bring:
- Proven experience in reception, practice coordination, office management or another busy customer-facing administrative role.
- Exceptional organisation, attention to detail, time management and ability to juggle priorities calmly and efficiently.
- Warm, confident and skilled communication, with a genuine passion for patient care.
- Sound judgement, reliability, confidentiality, initiative and the confidence to work independently.
- Strong computer literacy and the ability to learn practice management systems quickly.
- Chiropractic, allied-health or medical administration experience, including HICAPS, is an advantage but not essential
Why Join Us? Enjoy a varied and meaningful role in an established, patient-focused practice where your initiative is valued and your work makes a visible difference to the daily experience of patients and practitioners.
Hours and Availability:
Part-time: regular days and hours will be discussed with the successful applicant. Clinic operating hours are Monday to Friday, 9:00 am–6:30 pm, and Saturday, 8:30 am–12:00 pm. Some flexibility to cover leave or additional shifts is appreciated.
How to Apply:
Please submit your resume by dropping it into the clinic during our office hours. In-person applications are strongly preferred, as we would love the opportunity to briefly meet you when you apply.
Please submit your resume and a brief cover letter explaining your relevant experience and what you would bring to the role. Applications are welcome in person at Mindarie Keys Chiropractic & Wellness Centre during clinic hours. (The Clinic closes for Lunch 1:00pm to 3:00pm daily. Ideal days to drop your resume are Monday, Tuesday or Thursday.)
If you take pride in exceptional service and love keeping a busy practice organised, we would love to hear from you.
📌 Reception/Manager (Mindarie)
🏢 Mindarie Keys Chiropractic and Wellness Centre
📍 Mindarie