At Infinite Rehab, our customer service team is the friendly face (and voice) of everything we do. You’ll be the first point of contact for our clients – whether they’re walking through our clinic doors or being supported out in the community – and you’ll help keep our whole operation running smoothly behind the scenes.
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We’re looking for someone to join us Mondays and Wednesdays, with the option of a third day , working 8:30am–5:00pm . It’s a great fit if you’re looking for meaningful part-time work with the flexibility to grow your hours over time.
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What you’ll be doing:
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- Welcoming clients to our Gregory Hills clinic and helping them feel at ease
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- Managing bookings, scheduling and diary coordination for both our clinic-based and community-based teams
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- Answering phones and emails, and being the go-to person for client queries
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- Supporting our clinicians with day-to-day admin so they can focus on great client care
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- Liaising with funding bodies and referrers as needed (NDIS, Workcover, DVA, and similar)
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- Keeping the front-of-house running like a well-oiled machine
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What we’re looking for:
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- Previous experience in a customer service, reception or admin role (healthcare or allied health experience is a bonus, but not essential)
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- Someone warm, organised, and unflappable when things get busy
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- Excellent communication skills – you’ll be dealing with clients, clinicians and outside organisations all in one day
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- Comfortable with technology and picking up new systems
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- A genuine interest in being part of a team that helps people
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📌 Customer Service Team Member (Newcastle)
🏢 Rehab Health and Fitness Australia
📍 Newcastle
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