Contact Centre Forecasting & Scheduling Lead (Hybrid) (Australia)

Contact Centre Forecasting & Scheduling Lead (Hybrid) (Australia)

13 Oct
|
Pepper Money
|
Australia

13 Oct

Pepper Money

Australia

Pepper Money Limited is seeking a Workforce Planning Analyst to support the contact centre through accurate forecasting, scheduling, real-time management and reporting. The role requires partnering with stakeholders and driving improvements across forecasting and reporting processes.

We value transparent communication, collaboration across teams and hands-on experience with Workforce Management systems within a contact centre.

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📌 Contact Centre Forecasting & Scheduling Lead (Hybrid) (Australia)
🏢 Pepper Money
📍 Australia

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