Senior Tech Support Engineer – Remote (APIs/Incidents) (Townsville)

Senior Tech Support Engineer – Remote (APIs/Incidents) (Townsville)

13 Oct
|
We Love AI Jobs
|
Townsville

13 Oct

We Love AI Jobs

Townsville

Nash is seeking a Technical Support Specialist to join our 24/7 global team. You will investigate complex platform and integration issues for enterprise merchants using our delivery orchestration system, diagnose configuration questions, API and webhook behavior, and document resolutions.

This remote Australia role requires robust incident management, clear reproduction steps, and proactive monitoring with tools like Datadog, New Relic, and Grafana.

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📌 Senior Tech Support Engineer – Remote (APIs/Incidents) (Townsville)
🏢 We Love AI Jobs
📍 Townsville

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