Senior Tech Support Engineer – Remote (APIs/Incidents) (Newcastle City Council)

Senior Tech Support Engineer – Remote (APIs/Incidents) (Newcastle City Council)

13 Oct
|
We Love AI Jobs
|
Newcastle City Council

13 Oct

We Love AI Jobs

Newcastle City Council

Nash is seeking a Technical Support Specialist to join our 24/7 global team. You will investigate complex platform and integration issues for enterprise merchants using our delivery orchestration system, diagnose configuration questions, API and webhook behavior, and document resolutions.

This remote Australia role requires strong incident management, explicit reproduction steps, and proactive monitoring with tools like Datadog, New Relic, and Grafana.

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📌 Senior Tech Support Engineer – Remote (APIs/Incidents) (Newcastle City Council)
🏢 We Love AI Jobs
📍 Newcastle City Council

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