Retention Lead: Drive Frontline Impact & Member Engagement — Hybrid (Sydney)

Retention Lead: Drive Frontline Impact & Member Engagement — Hybrid (Sydney)

13 Oct
|
Tenacity CX
|
Sydney

13 Oct

Tenacity CX

Sydney

Tenacity CX is seeking a Manager, Retention to lead the operational delivery of retention initiatives within a leading not-for-profit health fund. You will collaborate with Contact Centre, Marketing, Digital, Member Experience and Data Science to turn insights into practical roadmaps, embed them into BAU, and deliver measurable uplift across channels.

The role requires translating strategy and data into executable actions, driving performance, and managing stakeholders across multiple teams.

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📌 Retention Lead: Drive Frontline Impact & Member Engagement — Hybrid (Sydney)
🏢 Tenacity CX
📍 Sydney

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