Customer Care Team Lead: Lead, Coach & Scale in Regulated Ops (Sydney)

Customer Care Team Lead: Lead, Coach & Scale in Regulated Ops (Sydney)

13 Oct
|
Neilson Financial Services
|
Sydney

13 Oct

Neilson Financial Services

Sydney

Neilson Financial Services Limited is seeking a Customer Care Manager to lead a growing ANZ Customer Care function in Sydney. You’ll drive a high-performing team, ensure adherence to service standards and regulatory obligations, and partner with learning and development to upskill staff.

The role blends people leadership with process improvement, focusing on customer advocacy, risk management and scalable operations in a rapid-paced environment.

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📌 Customer Care Team Lead: Lead, Coach & Scale in Regulated Ops (Sydney)
🏢 Neilson Financial Services
📍 Sydney

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