IT Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)

IT Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)

13 Oct
|
NextGen HR
|
Sydney

13 Oct

NextGen HR

Sydney

NextGen HR is seeking an IT Systems Support Engineer (Level 2) for their Castle Hill office in NSW. The role handles Tier 2 support requests, delivering high-quality customer service and remote support while collaborating with Senior Engineers and other teams.

Ideal candidates have 4+ years in a similar MSP environment, solid ITIL/SLA understanding, and experience with Datto/Veeam backups and Autotask/ConnectWise ticketing. Robust AD/Windows Server and Azure skills are essential.

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📌 IT Systems Support Engineer (Level 2) – Client-Facing Role (Sydney)
🏢 NextGen HR
📍 Sydney

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