Job Description

Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Lisarow team on a part time basis!

Why join Europcar?

- Competitive hourly rate + shift loadings + uncapped incentives

- Boost your income with our performance-based incentive program

- Six weeks’ employer-paid parental leave (in addition to government entitlements)

- Ongoing training and career development opportunities

- Global brand opportunities across AU/NZ and beyond

- Proudly ranked in the Top 30 of the 2025 GoodCompany Awards

- Access same-day pay through our financial wellbeing partner

- Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)

- 24/7 wellbeing support via EAP and the Calm App

Some of the key responsibilities include:

- Greet and assist customers in renting vehicles as based on their preferences and needs

- Process rental agreements accurately and efficiently

- Promote and upsell additional products and services

- Address customer inquires and concerns promptly and professionally, with a service first approach





- Achieve or exceed individual and team sales targets

- Inspect vehicles before and after rental periods, noting any damages

- Maintain knowledge of current promotions, services, and products to assist with sales efforts

- Build robust customer relationships to encourage repeat business and referrals

- Detailing and cleaning vehicles to business quality standards

- Refuel and transport vehicles

To be considered, you should possess:

- Previous experience in sales, customer service or retail

- Car rental experience is highly desirable

- Excellent communication and interpersonal skills, with a customer-first mindset

- Confident using computer systems and technology

- Ability to work efficiently in a fast-paced, high-pressure environment

- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays

- Valid Australian driver’s license with a clean driving record

- Full working rights in Australia (current and ongoing)

- A positive, proactive and team-oriented attitude!

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.

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📌 Rental Sales Agent (Central Coast Council)
🏢 Europcar
📍 Central Coast Council