ABOUT SHOES & SOX

Since 1987 Shoes & Sox has been the go-to destination for all types of kids' shoes, trusted to expertly fit kids' feet. Our mission is to get every baby, toddler and kid (big and little) in Australia into shoes that fit their feet as well as their adventures, their personality, and their family, perfectly.

ROLE IN A NUTSHELL

Calling all retail legends! Love leading a team, driving sales and creating amazing customer experiences? Know how to keep things running smoothly in a fast-paced retail environment? Then we want to hear from you!

We’re on the lookout for an energetic and commercially driven Store Manager to lead our Shoes & Sox concession at Myer Chatswood, NSW.

This is an exciting opportunity for a hands-on retail leader to take ownership of the concession, build strong relationships within the Myer workplace and lead the team through our busiest trading season. You’ll bring the energy, set the standard and make sure every customer receives the expert fitting service Shoes & Sox is known for.

If you thrive on developing people, achieving targets and making a real impact on the shop floor, this is your opportunity to step up and lead.

WHAT YOU’LL BE DOING

You’ll be the store’s captain, coach and cheerleader, taking ownership of the Chatswood Myer concession and bringing your team together to deliver outstanding results, especially through peak season.

- Lead from the front – motivate your team, drive sales and create a positive, high-energy environment during our busiest trading periods.
- Take ownership of concession performance – monitor sales, KPIs and productivity, identifying opportunities to maximise results.
- Coach and develop your team – build confidence, recognise achievements and provide ongoing feedback to help everyone perform at their best.
- Lead through peak season – ensure the team is prepared, organised and ready to deliver exceptional service when customer traffic and sales opportunities are at their highest.




- Build strong Myer relationships – work collaboratively within the department store environment to support smooth operations and a great customer experience.
- Create a store that wows – maintain high standards of presentation, visual merchandising and organisation, even during busy trading days.
- Stay smart on stock – manage replenishment, stock flow and loss prevention to keep the concession running efficiently.
- Champion expert fitting and customer service – help families find the perfect fit for their little ones and make every visit memorable.
- Foster a safe, supportive and inclusive workplace where your team feels valued, motivated and empowered to succeed.

ABOUT YOU

You bring the energy, the empathy and the experience. You’re a confident retail leader who knows how to bring people together, deliver results and stay focused when things get busy.

- Proven experience in retail leadership, ideally within a concession, department store or fast-paced retail environment.
- A strong commercial mindset with the ability to understand KPIs, drive sales and improve overall performance.
- Experience coaching, developing and motivating a team to achieve shared goals.
- Confidence leading through peak trading periods, managing competing priorities and keeping the team focused under pressure.
- Excellent organisational skills and a hands-on approach to daily operations, stock management and visual merchandising.
- Strong communication skills and the ability to build positive relationships with team members and Myer colleagues.
- A genuine passion for customer service and helping kids and their families find the perfect fit.
- A proactive attitude, a willingness to learn and the drive to continually improve.

JUST SOME PERKS WE OFFER

- Generous discounts – Up to 50% off top brands like Review, Superdry, Black Pepper and Elka Collective!




- Training and development – We want you to grow and get the most out of your role.
- Positive and encouraging culture – We prioritise cultivating a workplace where every team member feels valued, motivated and empowered to contribute their best.
- Monthly bonus scheme – Rewards based on KPI achievement, as well as random competitions with giveaways.
- Employee Assistance Program – Free access to mental health professionals for when times are tough.

READY TO MAKE AN IMPACT?

This isn’t just a job – it’s an opportunity to take the lead at Shoes & Sox Chatswood Myer, make your mark on a key concession and bring your team together for a successful peak season.

If you’re passionate about people, love driving sales and thrive in a fast-paced retail environment, we want to hear from you!

Step into your next leadership opportunity and help us make every little step count.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective our customers come from all walks of life, and so do we! We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role, and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

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📌 STORE MANAGER - SHOES & SOX CHATSWOOD (Sydney)
🏢 Brand Collective
📍 Sydney