Job Description

This is a front desk role, and you'll be the first point of contact for our patients by phone, online and in person. It suits an experienced dental receptionist who keeps the appointment book running smoothly and makes every patient feel looked after.

Working closely with our dentists, Practice Manager and front office team, you'll help create a excellent experience for every patient and support the smooth day-to-day operation of the practice.

What your days look like:

You'll keep the appointment book running smoothly, look after payments and health fund claims, and make sure every patient feels welcome from the moment they arrive. Being in a shopping centre, walk-in enquiries are part of the day too.

As a casual,



you'll be offered shifts across our opening hours, so we're looking for someone who is generally available Monday to Saturday 8am to 5:30 and late night Thursdays.

Your responsibilities will include:

- Welcome patients and create a warm, professional first impression.
- Manage phone calls, emails, and patient enquiries.
- Schedule and coordinate appointments efficiently.
- Process payments and maintain accurate patient records.
- Support the clinical team to ensure a seamless patient journey.
- Assist with general administrative and reception duties.

📌 Dental Receptionist - 1300SMILES Smithfield
🏢 Abano Healthcare
📍 Smithfield