About the role

New Leaf Disability Support is seeking compassionate and dedicated Disability & Mental Health Support Workers to join our team on a casual basis. This is a meaningful chance to make a real difference in the lives of people with disabilities and mental health challenges. Based in Wallsend, NSW, this role involves providing person-centred support to service users in their homes and community settings, with sleepover shifts required as part of your availability. Your work will directly contribute to enhancing the independence, wellbeing and quality of life of the individuals we support.

Key responsibilities

- Provide direct personal care and support to service users, including assistance with daily living activities such as personal hygiene, meal preparation and household tasks

- Offer emotional support and companionship, particularly during evening and overnight periods when sleepover shifts are required

- Assist service users with activities and social engagement that promote independence and community participation

- Support service users in managing their mental health needs and wellbeing through active listening and encouragement

- Maintain detailed and accurate records of support provided and any concerns or changes in service user circumstances

- Communicate effectively with the support team, management and service users' families regarding care and progress

- Respond sensitively and appropriately to crisis situations and challenging behaviours, applying de-escalation techniques

- Maintain health and safety standards, including infection control, manual handling and emergency procedures

- Promote the dignity,



rights and choices of service users whilst maintaining appropriate professional boundaries

What we're looking for

- Genuine passion for supporting people with disabilities and mental health challenges

- Ability to be flexible and available for casual sleepover shifts as required

- Experience in aged care, disability support, mental health or a related field is highly valued

- Strong empathy, patience and excellent interpersonal skills

- The ability to work independently whilst also being an effective team player

- Good communication skills, including the ability to listen actively and respond sensitively

- Physical fitness and the ability to assist with manual handling when required

- Current First Aid and CPR certification or willingness to obtain it

- A valid Working With Children Check and relevant background screening clearance (or willingness to obtain these)

- Reliable transport to access Wallsend and surrounding areas

- Understanding of disability rights and the social model of disability is advantageous

What we offer

At New Leaf Disability Support, we are committed to creating a supportive and inclusive workplace where our staff feel valued and supported. We offer:

- Casual,



flexible work arrangements that suit your availability

- Competitive hourly rates, with additional penalties for sleepover shifts

- Comprehensive training and professional development opportunities to enhance your skills

- Ongoing support and supervision from experienced managers

- A positive, collaborative team culture focused on person-centred care

- The opportunity to make a meaningful difference in the lives of vulnerable people

- Access to an Employee Assistance Programme for your health and wellbeing

About us

New Leaf Disability Support is a dedicated community services organisation committed to enhancing the lives of people with disabilities and mental health challenges across the Central Coast region. We provide high-quality, person-centred support that promotes independence, dignity and community inclusion. Our values centre on respect, compassion, accountability and excellence. We work in partnership with service users, their families and the wider community to create meaningful outcomes. We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to providing a safe, inclusive and supportive workplace for all our staff.

Apply now

If you are passionate about supporting people with disabilities and mental health challenges and are available for casual sleepover shifts, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience to New Leaf Disability Support. For further information about this role, please contact our recruitment team.

📌 Disability & Mental Health Support Workers (Sleepover required) (Wallsend)
🏢 New Leaf Disability Support
📍 Wallsend