Training Specialist Homebush

Training Specialist Homebush

12 Oct
|
iCAUR Australia
|
Homebush

12 Oct

iCAUR Australia

Homebush

Help build the learning culture behind Australia's newest premium BEV & REEV SUV brand, from the ground up.

About iCAUR iCAUR, created by Chery, the top-selling Chinese auto brand, is an accessible premium BEV & REEV SUV brand that launched globally at the Shanghai Auto Show in April 2025. Designed for drivers who want design, technology and a premium ownership experience — with the freedom to accessorise and make it their own!

iCAUR launches in Australia in Q2 2027.

The Role The Training Specialist at iCAUR Australia is pivotal to establishing the effectiveness of customer-facing staff — including Sales Managers and consultants — through a structured learning program. You'll manage a blend of online and face-to-face sales-process and product training, building a genuine learning culture across the expanding iCAUR Australia dealer network in support of the brand's ongoing growth.

What You'll Do
Establish objectives to improve customer experience quality through lead management, inquiry conversion, and effective sales process.
Develop supporting training plans in consultation with management and regional staff, surveying the network to baseline competency and set targets.




Produce a needs analysis to profile the network across introductory, intermediate and advanced knowledge and experience levels.
Prioritise Sales Manager learning roll-out ahead of Sales Consultant training, to reinforce preferred behaviours with retail leaders first.
Maintain accurate network staff training records and ensure training policies are consistently upheld.
Control the Training & Development budget and propose an annual learning schedule for a blended learning program.
Engage external providers to deliver 'road to a sale' and '6-position' sale process training relevant to cadets, consultants and experienced high performers.

What You'll Bring
Previous experience from a similar role
Tertiary education preferred
Outstanding communication skills and problem-solving ability.
Robust interpersonal and human relations skills are key.
Proficiency with MS Excel, PowerPoint, Word, CRM and related tools.
An empathetic, results-oriented approach with a genuine desire for growth opportunities.
Willingness to travel 50–70% throughout the region.

📌 Training Specialist Homebush
🏢 iCAUR Australia
📍 Homebush

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